5 Things to Always Remember Before You Choose an IT Service Provider

Posted by Conquest Solutions on Mar 3, 2020 2:04:00 PM

An IT Service Provider is an important investment that can impact your business in many different ways.  A managed service provider is a great choice for small to midsize companies that do not have the extra resources for an in-house IT department.  An IT service provider like Conquest Solutions can give your company access to the latest cyber-security protection while also providing your business with state of the art technology.

Choosing an IT provider is a big decision, and here are a few of the most important things to consider before you make your final choice.

No. 1: Technical Support

A managed service provider that is available at any time of the day or night is essential in today's work environment.  Technical issues can happen at any moment and it is important to receive immediate help to limit downtime for your company.  Conquest Solutions has the capacity to monitor your network around the clock to ensure that everything is working at an optimal level.  Understanding the different levels of technical support is critical.

No. 2: Customer Service

A managed service provider also needs to respond quickly to meet the various needs of each client.  Conquest Solutions focuses on customer support and we always look for ways to enhance our services.   We are always available to answer any questions or troubleshoot technical problems.  

No. 3: Business Continuity Plans

The loss of data can happen due to numerous circumstances.  A managed service needs to have a business continuity plan in place to handle a wide variety of scenarios.  Conquest Solutions can greatly limit the amount of data loss for your company while also giving you a detailed plan to quickly bounce back and recover from downtime.

No. 4: Proactive IT Services

Here at Conquest Solutions, we are never pleased with the status quo and are always looking at new ways to improve technology and the daily function of your business.  By being a proactive IT support enterprise we increase productivity for your employees while also limiting downtime.  We make sure that your business has access to the best tech available and the latest updates as soon as they become available.

No. 5: Cyber-Security

Cyber attacks only continue to become more complex and pose significant risks for small business owners.  One of the best ways to prepare your company for a cyber attack is to partner with a trusted IT provider like Conquest Solutions.  Our business will give your company access to the latest IT security software while also training employees on the best ways to identify cyber scams in the workplace.

When choosing an IT provider for your small business, keep in mind that going with an outside reputable company  is a much more affordable option compared with hiring multiple in house IT employees.  Conquest Solutions has many different options to best meet the needs of your business.  Providing technical support, various levels of customer service, continuity plans, as well as IT and cyber-security services, ensures that you have made the best possible choice in trusting Conquest Solutions to ensure all of your IT Support needs are meet and exceeded!  

Topics: Insider, Technology, Operating Systems, Hardware, Internet, Cybersecurity, IT Provider, Conquest Solutions